Below: Business Process Management Diagram

Consulting & Professional Services
Coincident offers business process and advanced technology consulting services for utilities and energy companies. We bring a fresh perspective to the industry, along with proven best-practices and techniques carefully selected from a diverse array of business disciplines. Our successful projects span a number of vertical industries and business types, including high technology, customer service, engineering, manufacturing, logistics/supply chain, finance, marketing, and direct/channel sales.
Project Types
Our broad base of experience allows us to provide innovative solutions and services to address a number of business and technical challenges. Our core strength however, lies within our ability to design, manage, and implement solutions to optimize and automate cross-functional business processes through measured use of advanced technologies. Specific to energy and utilities, our services are best suited for the following types of projects:
- Advanced Metering Infrastructure Deployments
- Home-Area Networking (HAN) Enablement
- Efficiency Programs and Distributed/Local Generation
- Customer Service and Billing Systems Integration
- Meter Data Management to Legacy Systems Integration
- Residential and Commercial Demand Response
- Time-of-Use and Dynamic Rate/Tariff Programs
Services Offered
Our demonstrated history working with enterprise-class organizations to optimize, integrate, and automate business processes allows us to offer unique benefits to our utility and energy clients. Our relationships with outside consulting agencies and staffing organizations enable us to provide additional resources for larger projects and locate domain-specific business and technical expertise.
The types of services we offer are carefully matched and tailored to your needs, including but not limited to the following:
- Business Process & Technical Project Management
- Requirements Gathering & Analysis
- Process Optimization, Design, & Modeling
- Stakeholder Negotiations
- Process Lifecycle Analysis & Continuous Improvement
- Vendor Selection & Evaluation
- Technical Architecture & Design
- Application & Network Security Best-Practices
- Web Applications & Human Workflow Interfaces
- Back-Office & Legacy Application Integration
- Service-Oriented & EDI/B2B Transactional Systems
- Relational Design & Advanced Database Programming
- Reporting Systems, Process Monitoring & Visibility Solutions
- Test Planning, Design, Execution
- Line-of-Business User & Technical Team Training
Please
contact us for more details or to discuss your upcoming project.